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Front
Connect Retool to Front to create powerful customer communication interfaces. Build custom tools to manage conversations, automate workflows, and analyze messaging data, enabling teams to efficiently handle customer interactions and improve response times from a unified platform.
FAQs
Get answers to common Front questions
Retool connects to Front using secure API tokens stored as encrypted Retool resources. Once configured, teams can query conversations, contacts, and inboxes from Front within Retool apps.
Yes. Retool supports updating Front conversationsâincluding adding tags, changing assignees, updating status, and posting commentsâenabling support teams to manage Front from within Retool interfaces.
Retool connects to Front using API tokens stored as encrypted Retool resources. Credentials are never exposed to end users.
Front API tokens are stored as encrypted Retool resources and are never exposed to end users. Access to Front actions within Retool is governed by Retool's role-based permission model.
Yes. Retool supports environment-specific Front resources, allowing teams to connect to different Front accounts or use different API keys per environment.
Yes. Retool allows teams to query Front alongside CRM systems, internal databases, and SaaS tools, enabling unified customer views that combine conversation history with account and order data.
Yes. Front webhook events can trigger Retool Workflows, enabling automated actionsâsuch as CRM updates, escalations, or notificationsâwhen new messages arrive or conversations change state.
