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Zendesk
Connect to Zendesk using Retool's REST API integration to build powerful customer support management tools and analytics dashboards.
Create custom interfaces for handling tickets, managing customer conversations, and analyzing support metrics in real-time. Perfect for teams that need to enhance their customer support workflows and gain deeper insights into support operations.
FAQs
Get answers to common Zendesk questions
Yes. Retool can create and update Zendesk tickets via its native integration and Retool Workflows.
Retool connects to Zendesk using secure OAuth or API credentials stored as encrypted Retool resources. Credentials are never exposed to end users.
Zendesk credentials are stored as encrypted Retool resources, and user access to Zendesk actions is governed by Retoolâs role-based permissions.
Retool allows teams to query Zendesk and internal databases together to build unified customer views inside Retool apps.
Yes. Many teams build custom Retool interfaces that replace or augment Zendesk views for specific workflows.
Yes. Zendesk events can trigger Retool Workflows to send alerts or initiate follow-up actions across systems.
